With 8 out of 10 Australians shopping online and one out of ten items being purchased online, it’s a no-brainer that it’s time for all industries, especially retail, to think about their e-commerce presence.
Regardless of where your business is taking place, the importance of POS, ERP, and of course, CRM remain just as relevant, if not more, than they ever have before. If a brand can create a relationship with a customer, both in person and online, they can build a line of revenue based on trust and loyalty that will always come back. Sometimes an easy purchase and a great experience means more financially in the long-run than just achieving that “one-time” sale.
For many of the most successful Australian retail brands, our client has used their intelligent coding skills and other software capabilities to develop a recipe for success. They can build a business’ for international victory by connecting third-party platforms to their e-commerce sites. Some of the most basic changes to a website can lead a brand on the path to profit.
KitRUM has been helping to build the clients successful Shopify Plus agencies through the use of product development and technical consulting, however they required assistance with integrating certain apps into Shopify. These apps (including Apparel21 and Salesforce), focused on POS, ERP, and CRM, take a retail business’ e-commerce sites foundations and build it into a high-performing, competitive brand.
The knowledge and collaboration we have built and passed on to client can now allow them to accomplish so much more for their clients, take them on even farther paths to financial capabilities, and allow them to grow their customer-base farther through the retail world, taking on more and bigger clients, and expanding further across Australia and globally.
This is an ongoing project, yet we have expertise in other markets as well. Specifically, the project we’ve developed in the few years are in Retail, Healthcare, Fintech, IoT, AR, and VR.